Linran YU.
One person handing a sheet of paper to another in front of a bright window

Partnerships·

A No That Comes With a Name

A delegation from China came to the United States to study vocational training, and my job was to find schools that would host them.

One occupational school wrote back. They listened to what the group wanted to see and then said plainly that they were not the right place: their programs teach the basics, how to work as a security guard, how to type, how to use office software. Then they pointed me to another institution that matched what the delegation had come to learn, and gave me the name and contact details of the right person there.

That reply was worth more than a yes from the wrong school.

Describe the need, do not sell it

A persuasive message about an important international delegation might have gotten a yes. The visit would then have been spent watching a typing class, and everyone would have been polite about it.

What I sent instead was a description: who was coming, what they wanted to see, and what they already had at home. That gave the reader enough to judge, and their judgment was better than mine, because they knew the field better than I did.

This is the part people get backwards. An outreach message is not an advertisement. It is a question, and a question only works if it contains enough to answer.

The map is not public

From outside, one occupational school looks like another. The websites use the same words: hands-on training, career pathways, industry partners. What is actually taught, and at what level, is known inside the field.

Everyone you write to is holding a piece of that map. Most of them will never sell you anything, and can still save you a month.

Ask for the name

So ask for it, in the message: if this is not a fit, is there someone you would point me to.

It costs the reader nothing and it gives them an easy way to reply. People who cannot help you often still want to be helpful, and this is the version of helping that takes them one line.

Ask for a person, not an office. An institution’s name still leaves you at a public inbox that nobody in particular reads. A named person, with an address and a reason to expect you, is the meeting.

A no with a name attached is not a rejection. It is a shortcut given to you by someone who knows the terrain.

Close the loop

Write back and thank them, and later tell them what came of it.

That costs one message and it buys two things. The person who gave you a name will give you another. And when you write to the institution they named, you are no longer a stranger, because you can say who sent you.

Two outcomes, not one

Every message you send can end in a meeting or in a name. Both move you forward, and only silence does not.

That is the real reason to keep the list wide. You are not only looking for the partner. You are also looking for the people who know where the partner is.

Read nextFrom a name on a list to a meeting on the calendar

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